Patient Testimonials

At Orthopedics New England, we take pride in helping our patients overcome their injury, relieve their pain, and return to an active, healthy lifestyle. Please share your story and give your valuable feedback as well!

 

Dr. Shah recently treated me for a torn rotator cuff. He was my second opinion doctor and I stayed with him as my 1st choice. His caring way, professional manner and interest in my situation won me over. My husband and I have a very active life style- biking, kayaking, paddle boarding, xcountry skiing, down hill skiing, snowshoeing (yadda yadda yadda). It was important for us to find the best plan for my situation so as we head into our 50’s we are able to continue doing what we love to do as well as stay healthy. My plan was to get better without surgery. Dr. Shah’s plan was the same and with his guidance I am surgery free and better. I am on my way to “having my health 100% restored and getting back to enjoying my active lifestyle”. I am thrilled to report that this weekend we will be kayaking for the first time this Summer. I am so happy. Thank you Dr. Shah!!!!

Fondly and with thanks- Lynda Fitzgerald
Treating Physician:
Agam A. Shah, M.D.

Dr. Osuch put my shattered patella back together with remarkable success. From day one Dr. Osuch was an outstanding professional that not only repaired my knee with an amazing surgery but guided and cared for me all the way to full recovery. It was a long tough year of healing and physical therapy but with Dr. Osuch’s expertise advice I have my knee back and working and you can barely see a scar. I highly recommend Dr. Osuch to anyone.

-Gary E Davis
Treating Physician:
Daniel B. Osuch, M.D.

I first staring seeing Dr. Osuch in June with regards to pain in my right shoulder. He was very thorough in his testing and thought processes throughout my whole experience. Come to find out I had tore my labrum. He was not quick to jump to surgery as he wanted to explore ever option. I did follow through with a SLAP repair surgery. Pre and post op he was very informative of what I should expect. He explained every step of the process and made me feel more comfortable with the surgery. I am now almost 3 months post op and am very happy with my results. I would definitely recommend him to anyone and return to him if I were to have an future injuries. He is for sure one of the most informative, friendly, and trustworthy doctors I have had.

-Alexis Sergi
Treating Physician:
Daniel B. Osuch, M.D.

Hey Dr. Rockett,
Haven’t run into you for a while, but wanted to give you an update and thank you for my shoulder repair. Feels amazing, stringing muscle-ups again, and actually squat snatched 160# the other day (which prior to surgery I was struggling to hit 135# without significant pain). Most importantly, no pain day-to-day activities. I can throw a football with my son without any discomfort, pick him up over my head and do all those things that dads do with rambunctious toddlers.

-Gabe
Treating Physician:
Sean E. Rockett, M.D.

It’s hard to put into words how much pain I was in before I decided to see Dr. Rockett about my right hip. I knew him well already because of prior issues with a knee and a shoulder. There was no question in my mind I wanted him to take care of my hip as well. After exhausting all other options, he told me a total hip replacement was my only remaining treatment and I remember thinking it was a joke. I was just barely 50 at the time. The pain of recovery was far less than the presurgical pain. Within a month, I was back to walking my dog–which is all I really cared about. Not long after, my left hip started to bother me. And it got worse and worse until I was back to see Dr. Rockett, who once again tried all other options. At this point I wasn’t shocked when he said a replacement was the last treatment option. It’s now two years after the second hip replacement, and according to my FitBit, I walk over 35 miles a week. Everyone involved with Orthopedics New England is fantastic. Dr. Rockett has certainly seen me at my very worst (presurgical caffeine withdrawal headache!), and he has never had anything but a smile for me. In all these years and the many visits, he has only been late one time–and it was due to a surgical procedure running long. That’s an amazing record for a busy surgeon. I will continue to trust him with all of my orthopedic needs. In addition to replacing both hips, he has repaired both shoulders, and worked on one knee. I highly recommend him!

-Susan Scheide
Treating Physician:
Sean E. Rockett, M.D.

I had rotator cuff surgery 9/20/16 and my experience was extremely positive. Dr. Rockett answers any questions you might have before your surgery and after. I have faith and confidence in Dr. Rockett and I would highly recommend him to anyone. I have had a difficult time with my shoulder but I know with surgery and guidance from Dr. Rockett I will be back to myself soon. I have learned I need to be more patient as this surgery takes a long time to heal. Thank you for everything.

-Patty Wentworth
Treating Physician:
Sean E. Rockett, M.D.

As a “40 Something” year old Mom who has been lucky enough to be able to continue my life long love of horses, riding my own and training others, it was devastating to me in May breaking my foot while under saddle. As a Mom of three a lot of my time is spent on my kiddos. My Equestrian world has become just for me and enables me to be a better Mom as I too, have and live my love as well. I was really frustrated hearing the news of surgery as I have never had surgery in my forty…well life :)! Dr. Rose was incredible, put me at ease, encouraged me, praised me for a healthy active non smoking lifestyle and most important gave me complete hope for a quick and full “back in the saddle” recovery. Well, gosh darn, didn’t it happen just as he said! I’m so happy to be back on my horses and feeling perfect. Lost 25 lbs in the recovery process so an added bonus. The staff in Natick has been wonderful… Always friendly and always supportive. I am so happy today to be once again smelling as awful as I do from barn chores and riding. Thank you to Dr. Rose and staff in Natick. You were what made this Mom be able to continue to have something just for her. Many thanks, Kristin

-Kristin Stapleton
Treating Physician:
Mark Rose, D.P.M.

Dr. Rose is a wonderful surgeon. He provided me with a “no surprises” experience from diagnosis, thru surgery and recovery for a torn plantar plate. He used state-of-the-art surgical technique that resulted in minimal pain and a very successful outcome. I would recommend him highly to anyone with a foot or ankle problem. Thank you Dr. Rose!

-Bob Carnegie
Treating Physician:
Mark Rose, D.P.M.

Dr. Sullivan-We made our trip to Europe, walked 10-15 miles per day without any back pain. Thanks for your treatment this spring which without it we would not have been able to experience all of Europe.

-Bill and Cheryl Burokas
Treating Physician:
Kevin P. Sullivan, M.D.

Excellent experience. I was seen promptly, and my problem, the prognosis, and treatment plan were explained clearly, fully, and patiently by Dr. Christiano.

-Richard Wax
Treating Physician:
Arthur F. Christiano, M.D.

Dear Dr. Sullivan,
RE: Stenosis Shots L4 +L5
I just wanted to say thank you to you, Nurse Pamela and Matt! All so kind and caring…. Thank you for making it not such a scare experience!
Sincerely,

-Pam Capp
Treating Physician:
Kevin P. Sullivan, M.D.

I have had ankle pain for a while as my primary care doctor was trying to figure out what was wrong. She could not, so she referred me to Orthopedics New England, and it has been the best care I have ever received. Dr. Rose is so caring and compassionate and I can’t say all the words I would like to on how wonderful he is. He first said that he wanted to surgically fix my ankle and then the next appointment I had with him, he said I re-looked at your MRI’S and he said it some place where I really don’t want to do surgery. So I accepted that and he referred me to a wonderful physical therapist that he has been working with for over 30+ years. He takes the time to sit down and talk to his patients which I really like. He likes to exhaust all options before going the surgery route. I would recommend Dr. Mark Rose D.P.M. to any one that need foot or ankle help. Thanks again Dr. Rose and the wonderful Orthopedic New England Staff!

-Darby Flynn
Treating Physician:
Mark Rose, D.P.M.

Dr. Zannikos performed a laminectomy on me in July, and two months later, I’m feeling great, better than in the past several years. Dr. Zannikos provided exceptional responsiveness, caring, and professionalism throughout the whole process. He is a superb surgeon who instilled confidence in me and kept me informed in advance of what to expect and how things would be handled. I would recommend him highly to anyone with spine or back issues. Thank you so much Dr. Zannikos! And thank you to the whole team at Orthopedics New England and Leonard Morse Hospital.

-Robert Carnegie
Treating Physician:
Symeon V. Zannikos, M.D.

To let you know how well Megan Welsh treats your clients-A +plus on time efficient, helpful, and a pleasant visit…thank you!

-Robert Russo
Treating Physician:
Sean E. Rockett, M.D.

Turn around and forget going into Boston. This hospital and their staff are incredible! (and I’ve spent plenty of time at number 1 MGH). Our first experience was my husband’s hip replacement. The doctor (Sean Rockett) had great bedside manner. He listened to our concerns and explained everything. We left feeling very comfortable with our decision.

The next step was an info class. The nurse who made the presentation answered EVERY question, brought visual aids and did it all with a smile and sincerity that made you feel like your favorite aunt was going to be holding your hand through the whole process. The day of surgery was like a well-orchestrated symphony from the folks in pre-op to the amazing!!! Volunteers who staffed the family waiting area. That crew of volunteers walked around and talked to families, told you when your family member was in recovery, escorted you to recovery. I chose to leave once I knew my husband’s surgery was done and until he was ready to be transferred to his room. The volunteers gave me their business cards with their direct phone line AND THEN CALLED ME WHEN HE WAS TRANSFERRED – including which hospital entrance would be best to use when I came back and how to get to his room and his room phone number.

His room was unlike any other I’ve been in. A single with a bathroom and shower and a couch that opened up into a bed if I wanted to stay. I stink at directions so I actually walked around the hospital more than necessary. When I said that to his nurse, she offered to walk me to the best elevator to use when I was ready to leave. His dinner was delivered by a young man dressed like a waiter and looked like a dinner you would be served in an upscale restaurant – including butternut squash that really didn’t look or taste like hospital food! And family members can also order a meal and eat with them.

So a couple of weeks ago when I found a lump in my breast I chose Newton Wellesley for my mammogram. I went first to their Walpole site. I had been laid off a week after my husband’s surgery so I wanted to move fast since I carried the family health insurance.  The technician offered to make sure my films were read right away the next day as she would be at the hospital that day. Most comforting was the hug she gave me before I left. The next day they called to schedule a follow up mammogram and ultrasound – carried out by and read by the head of radiology. I left with good news and much relief.

Well when it rains it pours. Last week I cut my thumb and needed stitches – on a Saturday night after all the urgent care centers had already closed. Back to NWH. I was in and out of the ER in less than 40 minutes with 3 stitches I never felt going in. There’s a hospital in the town where I live and without traffic, we could drive 10 minutes longer than NWH to Boston but I won’t ever bother. NWH – our family’s hat is off to you and all of your amazing staff!!! I hope we don’t need your services often but when we do, we feel confident knowing we’ll get expert care with you!!

-Joanne C.
Treating Physician:
Sean E. Rockett, M.D.

I can’t thank Dr. Osuch enough for everything he has done for me. I am a dancer and sometimes a lot of people don’t understand dancer injuries but Dr. Osuch knows just how to handle any of my injuries. I have had a lot of complications with my hip and my thigh and anytime that I needed to see him he made sure that I could get in and we would find the best solutions to make me feel better. Thank you for taking care of me.

-Amanda Sadin
Treating Physician:
Daniel B. Osuch, M.D.

Dear Dr. Shah and Staff,
If a picture is worth a 1,000 words then here are three pictures of thanks. After knee surgery in February and physical therapy, it was no problem at all to climb the stairs to the crown of the Statue of Liberty this weekend! Thanks for your great care! Blessings…

-Donna Vuilleumier
Treating Physician:
Agam A. Shah, M.D.

I’ve just seen Dr. Osuch for the second time-different injury. Both times were a great experience. Everyone I came into contact with was friendly and helpful. Dr. Osuch listened to my concerns/issues and explained things well. The first issue has resolved and this newest issue is on its way. Thank you!

-Heidi
Treating Physician:
Daniel B. Osuch, M.D.

I met Dr. Osuch and knew immediately that he was kind and compassionate. He treated me for two different injuries (one was a broken ankle) and took amazing care of me. Dr. Osuch is the perfect doctor!
-Tammy Albanese
Treating Physician:
Daniel B. Osuch, M.D.

I saw Dr. Rose for extreme pain in my right heel; he was very friendly and listened carefully to me on every visit. He diagnosed my pain immediately as a heel spur–even before the confirming X-ray. He was very thorough, leveraging many different treatments. Eventually, it seemed surgery was the best option, and he scheduled and completed it quickly. Since the surgery, I have been pain free! I am so grateful for Dr. Rose’s help–it has made a profound difference in my quality of life.
-Alison Jacques
Treating Physician:
Mark Rose, D.P.M.

I just wanted to take a moment and thank Dr. Sean Rockett for the great work on the two surgeries he did for me. I had a rotated cuff done back in December 2013 and elbow surgery in August 2014. Everything you and your staff have done for me is greatly appreciated. Both surgeries went smooth and I have had a wonderful recovery!
-Robert Wellford
Treating Physician:
Sean E. Rockett, M.D.

Dr. Osuch is an amazing doctor! He cares about his patients and wants them to have as little pain as possible. He did knee surgery on my left knee in 2013 and just did my right knee two weeks ago. Due to my diabetes I have a longer recovery process, and Dr. Osuch had made sure that I have the least painful recovery process as possible. I would recommend him to anyone and it’s nice to know that there are still doctors that care about their patients and Dr. Osuch is definitely one of them!
-Adrienne Brown
Treating Physician:
Daniel B. Osuch, M.D.

Hi Alice,
Today is my last day at Millis for the summer, so I wanted to send a message that I’m hoping you can please share with the staff at ONE. I just want to extend a sincere thank you to all the doctors, PAs, and support staff there, on behalf of myself and Millis Athletics, for all of your help, care, and support through this past school year. I feel very lucky and privileged to have an entire orthopedics office of people who I trust and can always rely on as a resource for the athletes and families here in Millis. You have no idea how much it helps me to do my job knowing that you are able and willing to accommodate the athletes I care for here. Everyone there is always so helpful and easy to communicate with, whether it’s with booking appointments, getting notes from the medical staff, consulting with them on specific athletes, and especially being willing to work on Saturdays in the fall to provide even more services for our athletes! You are all appreciated very much, and I wish you and your families a wonderful summer!
Sincerely,
Jamie Farias, ATC
Certified Athletic Trainer
Millis High School/ MetroWest Medical Center

Dear Dr. Gottlieb;
I would like to take a moment to thank you and your staff for the wonderful care that I received when I had surgery at Leonard Morse last month. On April 10th I had shoulder surgery performed by Dr. Ethan Healy with Dr. Dennis Rand providing anesthesiology care. The surgical and anesthesiology care was excellent and the surgical nurse care was excellent as well. I also want to mention the pre-op care which was also great.Post-surgery I stayed overnight and my in-hospital care was excellent as well. I would like to thank nurse Debbie Anderson (2nd shift) and Rolinda (3rd shift, unfortunately I didn’t get her last name). Their care was essential to my speedy recovery from surgery. Prior to my surgery I was initially treated in the Emergency Room and the care there was also excellent. Overall my experience at Leonard Morse/Metrowest Medical Center was great! I have never had surgery before and your excellent and caring staff made my experience more relating that I could have ever anticipated. Please thank all your staff on my behalf, I am extremely grateful for my experience at your hospital.
Sincerely,
Dave Lanteigne
Natick, MA
CC: Dr. Ethan Healy
Orthopedics New England
Treating Physician:
Ethan M. Healy, M.D.

Dr. Rockett performed a Bankart repair on my shoulder. I sought him out as a surgeon (changed my pcp to get the referral) because I knew he was a fellow athlete and would consider my activity level. His diagnosis and treatment were perfect, we tried traditional methods before surgery and he did not waste time once it was established that I did require the procedure. He explained everything to me in great detail. I am five months after the surgery and my quality of life is dramatically improved, I can sleep at night without pain. He is well balanced in the post op approach, I felt that I moved along at the proper pace during the physiotherapy stage and am now back to regular athletic workouts (85% strength, 95% rom). He knew my athletic profile and was neither too conservative or too liberal in getting me back to the gym. Additionally, he was extremely accessible during all phases of my treatment and prepared my expectations accurately. I would highly recommend Dr. Rockett.
-Rich Prenderville
Treating Physician:
Sean E. Rockett, M.D.

Dear Dr. Rockett,
Well it’s hard to believe that it’s been one year since taking a chance on you and your scalpel to give back my pain free days. I’ve got to tell you it was pretty hard being confident that anything or anyone could take the pain away. I never would’ve imagined that “arthritis” could be so debilitating and I’ve finally accepted that I truly am pain free every morning when my toes touch the ground! I wonder with every step if I’m dreaming! I’m sorry it has taken me so long to let you know how grateful I am for your help but I had to be 100% certain that the surgery worked. I don’t know what kind of note I would’ve written if it hadn’t been this successful. Maybe you wouldn’t have wanted to read this note!
Thank you from the very bottom of my heart,
-Karen LaPan
Treating Physician:
Sean E. Rockett, M.D.

Wow..I can walk normally again! I limped into Orthopedics New England after injuring my knee and was diagnosed with a large tear in the meniscus of my right knee. I am 61 and have never had surgery before, so I was quite apprehensive. Surgery was scheduled with Dr Shah. Surgery was performed on 3/23/12 at Newton-Wellesley Hospital. After surgery I was issued crutches and wheeled to the car. I never needed the crutches. I walked from the car up the stairs into the house. Following Dr Shah’s instructions, I “iced and elevated” for 48 hours. I never experienced any pain and never even took an aspirin.
The follow up exam was great. Thanks Dr Shah!
Bill O’Brien
Hyde Park, MA
Treating Physician:
Agam A. Shah, M.D.

January 25, 2012
The office staff was so helpful and customer service was top notch! I had to bring my two young children with me and all the staff members were so kind and personable to all of us making the visit a pleasant experience. Without hesitation I will recommend Dr. Rose and Orthopedics New England.
-Rebecca
Treating Physician:
Mark Rose, D.P.M.

November 29, 2011
Dear Sirs,
I am a 68 year old man who had never had any surgery of any type in my entire life and I was totally doctor-phobic. Additionally, I’m a fanatical bike rider and dancer, who plays tennis and skis regularly. My knee was my life. My girl friend Kathleen Jackson NP of Charles River Associates referred me to: DR. DANIEL B. OSUCH to repair a torn meniscus in my left knee. It would be hard to describe the intense degree of fear I had surrounding the prospect of going “under the knife” for the first time. Also I might add, that my sister is Christian Scientist, so my family history did not support what I was about to do. Dr. Osuch, with his kind, low-key, assuaging manner was able to defuse some of my extreme paranoia about the impending operation. Dr. Osuch never portrayed any arrogance or a pedantic attitude while thoroughly explaining what the operation would involve. I never felt rushed by him, nor did he ever dismiss my fears,but instead he played along with my twisted brand of humor, which I used to hide my fears. His bed-side manner is deserving of a “Emmy” and one believes that it is real, because his face agrees with what he says. The operation was a miraculous success. I never took any pain medication that I was given. I followed Dr Osuch’s “flexible activity instructions” and after 6 weeks I’m feeling like I’m about 90% back to being whole again and I’m able to ride my bike 25 miles and dance as I wish.

I hope that other patients are never apprehensive about Dr.Osuch’s young-boy’s face and thinking that he may not have the acumen that a grey -haired doctor might have, but I think his generation has had a huge advantage in growing up with video games and increasing their manual dexterity beyond the level of their older peers. That is just my theory, however the fact still prevails that Dr. Osuch is a great surgeon.

Thank you Dr. Osuch for keeping my life whole.
-Joe Costantino
Treating Physician:
Daniel B. Osuch, M.D.